MICROSOFT

Forming the Responsible Mixed Reality & AI Team

Microsoft Mesh is a new to the world Future of Work experience that enables presence and shared experiences from anywhere – on any device – through mixed reality and AI applications.

Co-Founder of Microsoft’s Responsible AI and Mixed Reality Team, shaping trust, safety, and inclusion across new-to-world platform.

Brief

Co-founded and led the Responsible AI & Mixed Reality Team at Microsoft, focusing on trust, safety, and inclusion within emerging 3D mixed reality platforms.


Results

Shipped a generative AI avatar editor with an inclusive taxonomy of hairstyles, enabling diverse self-representation at scale.

✱ Shipped an interactive informed consent experience, enhancing user trust and safety in immersive environments.

✱ Established a formal Responsible Metaverse initiative within Microsoft through hiring, and managing junior team members working projects. Elevated Microsoft’s safety, accessibility, and inclusion standards in mixed reality, influencing SVP-level strategy.


Project Scope

✱ Drove front-end innovation and service design for emerging mixed reality products, blending research, strategy, and prototyping.

✱ Led cross-functional workshops and alignment efforts with senior leadership, engineering, legal, and responsible AI teams.

✱ Created immersive Unity prototypes, detailed user scenarios, and storyboards to guide user testing and iteration.

✱ Mentored junior designers and researchers, helping elevate inclusive design practices across the team.-led design strategy workshops with senior leadership to establish team vision, OKRs, and roadmap.

Results:

Microsoft Mesh enables organizations to create custom, immersive experiences that make collaboration feel more engaging, connected, and natural through features like avatars and spatial audio.

But as adoption grew, VOC data revealed a harder challenge: customers couldn't fully participate without stronger guarantees around privacy, security, and accessibility: gaps that required a service design lens to address systematically across the platform, not just at the feature level.

I Co-founded the Microsoft Responsible AI & Mixed Reality initiative, partnering with academic researchers and industry organizations to develop and ship safety features for the platform.

The Outcome

Microsoft Mesh immersive collaboration experiences integrated into Microsoft Teams (300M+ users)

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